Australian citizens often do not appreciate having access to a fair legal system. Being able to have a hearing is something that should be available to everyone.
However, the costs associated with legal trials is often a deterrent to people who do not earn high incomes.
Steep increases in litigation costs are one factor that is making it harder for “average” Australians to seek their own justice. And then there are the alternatives for dispute resolution, which seemingly work to encourage people to forgo litigation.
A problem arises because there is a risk that people who have enough money, including government bodies and large corporations, have access to litigation.
If they cannot use mediation to get what they want, this is a viable option for these groups.